Missing Data Help

Missing Stream Gauge Data Points and Station Points: In the process of getting and newest stream gauge on RainMap the points for the level data and station tags stopped showing on the map. We will try to address this on Monday 12/16/2024. It is likely a simple syntax error which will take some patience to solve. We are sorry for any inconvinence.

You can see the plots of the stream gauge data by clicking on this link. This link is also available on the RainMap page via the "Plots: Stream" hyperlink in the lower right corner.

Missing Data / Comments on Data: The RainMap occationally shows that data is missing. See our Outage Report to find out what we are aware of and Contact us if you want to report a problem.

Press Reset Button (Beta Test): We have added some code to the javascript for the "Reset" button that causes some cookies to reset. It also has code to clear the local storage or cache. We are trying to see if this will remedy the instances when the map and data points don't appear in RainMap. We followed the instructions on this page and will see if this works. If this ends up deleteing cookies and cache from other websites will will disable it.

Missing Website Graphics: You may need to do something with your browser if the background map and/or station points will not display on your mobile device. You can try opening RainMap in Private mode tab in Safari or Private/Incognito mode tab in Chrome.

Clear the browser cache: Another step to take is to clear the cache and/or cookies from your browser. This site has instructions for several browsers. You may loose other website's cookies. Cookies are saved informatoin that your browser uses when you visite the site again. Erasing cookies can removed/reset settings and passwords saved in your browser.
How to Clear the Cache and Cookies in Your Web Browser

Refresh Data: To force a refresh of this or other webpages, do one of the following:
• press ctrl-F5 on your keyboard (Windows computer),
Command + R (Apple computer),
pull down (Safari - Apple iOS),
• press "..." then press "Reload" (Chrome - Apple iOS).

If the data points don't show, you may need to: reset the cache, clear browsing history, cookies, site data, images, and files.